FAQ
PAYMENT
PAYMENT METHODS:
The best way to purchase our products is to pay directly on this website by credit card. We offer also the possibility to pay by direct bank transfer and paypal. You can see the differents payment option on the checkout page.
SHIPPING & RETURNS
SHIPPING:
Our shop has not geographical limits! We can ship our products everywere in the world.
Regular shipping will take 48 Hours for France and 3 to 8 days for International.
Important: Some of our custom parts are made on demand, wich means that we need a time to manufacture it (usually between 1 & 2 weeks). Drop us a message to be sure about the availablity.
RETURNS:
We accept returns within 15 days if the product is untouched,don’t have any scratches (even a tiny one) and still new in the box.
Return costs are the responsibility of the customer.
If the product is defective we will refund you the part the shipping & the defective part or proceed to an exchange.
TAXES:
V.A.T and taxes are included in the price for the European Union.
For United Kingdom, switzerland or any country outside europe (USA, ASIA etc) the price is free of taxes on our website. You will pay the taxes at the customs of your country.
ORDER
ORDER:
When you place an order you will receive a confirmation email.
You can modify the customs attributes (colors, materials etc) if manufacturing has not yet started.
For special requests please contact us